At The San Antonio Lighthouse for the Blind (“SALB”), we recognize the sensitive nature of your personal and business information. For your protection, all information transmitted by you to us while visiting this website is secured using the latest technology in software encryption and security. 
 
SALB provides this privacy policy in order to demonstrate our firm commitment to Internet privacy and to make you aware of our privacy practices, and of the choices you can make about the way your personal and business information is collected and used by SALB. The areas covered in this policy are as follows: 
 
 What personal information does the SALighthouse.org collect?
How is this information used by SALB?
How is my personal information secured?
What is the policy of SALB Partner Stores?
How might this policy change in the future?
How can I access or change my personal information?
How do I contact SALB?

 
 
What personal information does SALB collect?
For each visitor to our website:
As a matter of practice, we collect the domain name, e-mail address, Uniform Resource Locator (URL), and Internet Protocol (IP) address of visitors to our website. Information is also collected on those who communicate with us via e-mail, as well as those who provide us with their personal information through surveys, or site registrations. In addition, SALB collects aggregate information on what pages visitors' access or visit.
 
With respect to cookies:
We use cookies to store visitors' preferences, record session information (such as items that Customers add to their shopping cart), record user-specific information on what pages users access or visit, and to record past activity in order to customize our site's content based on visitors' browser type or other information that the visitor may provide us with.

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How is this information used by SALB?
The information SALB collects is used by us to improve the content of our website, customize the content for individual visitors, notify visitors about our website updates, and contact customers for marketing purposes.
 
 
E-mail:
If you supply us with your e-mail address, you may receive periodic e-mails from us with information on new products and services or upcoming events. If you do not want to receive e-mails from us in the future, please let us know by sending us an e-mail at the below address, calling us at the below telephone number, or writing to us at the below address. SALB will not rent, sell, or share your email information with other companies.
 
Postal Mail: 
If you supply us with your postal address, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided below, e-mailing us at the below address, or writing to us at the below address.
 
Phone:
Persons who supply us with their telephone numbers online may receive telephone contact from SALB with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us an e-mail at the below address, calling us at the below telephone number, or writing to us at the below address

With respect to Ad Servers: 
We do not partner with, or have special relationships with, any ad server companies.
 
Survey Information: 
We may on occasion seek information on our customer base via electronic or print surveys. Participation is optional. Survey contact information (name, e-mail, address, etc.) is used to request more information in relation to the survey when necessary. We may also use contact information to send out personalized and/or targeted promotional material on SALB website. Survey participants may opt-out of future mailings by following the instructions in the mailing.

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How is my personal information secured?
Credit Card Processing and Security:
At SALB, our secure server encrypts all payment information that you transmit to us while using our site. We use the latest 128-bit encryption technology to keep your personal information safe, including your user name, password, and credit card number and expiration date. The encryption process takes personal information and converts it into code that is securely transmitted over the Internet. If you experience fraudulent use of your credit card as a result of using your credit to make a purchase through SALB, you must notify your credit card provider in accordance with its reporting rules and procedures.
 
If your credit card provider holds you liable for some portion of the unauthorized charges, and if the unauthorized use of your credit card resulted (through no fault of your own) from the use of your credit card to purchase through the secure server at SALB, then SALB will reimburse you for the liability up to a maximum of $50.
 
Credit card transactions are handled by a third-party financial institution that receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

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What is the policy of SALB Partner Stores?
Product Information:
SALB ecommerce website contains information on a wide variety of products and services. We also provide links to partner, affiliate, and manufacturer sites for additional information on their products and services. While we try to ensure that these sites adhere to a privacy policy that is consistent with this policy, we are not responsible for the privacy practices or content of other websites and do not make any representations regarding how such sites use customer information.
 
 
Partner Store Information:
We work with a variety of partner stores and service providers to fulfill the needs of our customers. Information (name, shipping address, phone numbers, etc.) gathered at SALB website branded or co-branded partner stores is used to contact customers in regards to orders placed or services provided when necessary.
 
Affiliate Information:
SALB website offers an affiliate program for qualified websites. Participation is optional and based on SALB approval. Application information is used to determine eligibility in SALB affiliate program. Account information of approved affiliates is maintained for the purposes of communication between SALB and its affiliates. If an application is denied for any reason, SALB does not retain account information on the applicant.

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How might this policy change in the future?
Future Use:
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.
 
Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided below, e-mailing us at the below address, or writing us at the below address.

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How can I access or change my personal information?
Access to Personal Information:
Upon request, we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts, and types of purchases) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them.
 
Customers can access this information by calling us at the number provided below, e-mailing us at the below address, or writing us at the below address. Upon request, we offer visitors the ability to have inaccuracies corrected in contact information, financial information, and unique identifiers. Customers can have this information corrected by sending us an e-mail at the below address, calling us at the below telephone number, or writing to us at the below address.
 
With respect to security: We always use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site. When we transfer and receive certain types of sensitive information, such as financial information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the below addresses or phone number.

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How do I contact SALB?
San Antonio Lighthouse for the Blind Corporate Headquarters
2305 Roosevelt Avenue San Antonio, TX 78210
Phone 210-533-5195
Fax 210-533-4230

We can also be reached at 1-866-760-9116 or by email at customersupport@SALighthouse.org.

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